How to Buy Quality...No Matter What your Budget
By Mollie Mulay
Hot tubs create an atmosphere of luxury, but that does not mean that they must be expensive to purchase or operate. Our experts share their knowledge of what to look for in an entry-level hot tub model.
Can someone on a tight budget get into the hot tub scene?
"Yes, most definitely," says Sam Natter, marketing director of Dynasty Spas. "Almost every dealer has one or two entry-level spas that offer the same benefits as higher-end models, without the bells and whistles. Do not let budget keep you from romance, family time or relaxing after work."
Someone with limited funds should not get too enamored with frills that run up cost, but rather look for a good quality hot tub from a reputable dealer, advises Dix Henneke, Caldera Spas marketing manager for Watkins Manufacturing. "It is better to sacrifice some jets and features, like a stereo system or elaborate lighting, in order to get a dependable product that will allow users to really enjoy the spa ownership experience."
Many manufacturers build different models to fit a variety of budgets, explains George Patselas, vice president of sales and marketing at Spa Crest Manufacturing, Inc.
"You want to find a company with a track record of building more expensive spas," Patselas continues. "Very likely, its least expensive model will be built the same way, only with more basic controls or fewer jets."
Think of the spa as an investment in your mental and physical health and ask the dealer about available financing, advises Mike Vander Ploeg, regional sales manager for Emerald Spa Corporation. "Financing can get you into a spa for less than $100 per month, depending on the down payment and cost of the hot tub."
What compromises might someone consider to keep costs down?
"Sacrifice the frills, never the quality," says Henneke. "Go for a spa that feels comfortable, that is easy to take care of and will last a good while without major service issues."
Size does not always drive cost. A two-person premium model loaded with features may cost more than a six-seat entry model. Televisions and stereos typically fall by the wayside first, says Natter. You usually will not find aromatherapy, waterfalls, LED lighting, remote controls or as many jets on more entry-level hot tubs. Extra jetting requires additional pumps, driving up the manufacturing cost, Vander Ploeg adds.
"They will still give a nice massage, but not the true hydrotherapy benefits you find on an upper-end model," Natter says. "Look for a hot tub with comfortable seating that fits your body size and your planned purpose."
Try out the spa. Do a wet test in a hot tub at the dealership, if you can, advises Henneke. "If you are not comfortable relaxing in it, keep looking."
Vander Ploeg agrees and says many dealers will let potential buyers stay after closing to test a spa in privacy. Another thing buyers should not compromise on is finding a conscientious dealer that will provide service after the sale.
What can a homeowner do to make operating the hot tub more economical?
"Keep the cover on to hold in the heat and protect the surface of the spa from direct sunlight," Natter responds.
Invest in a good quality cover, Patselas adds. He also recommends maintaining a steady water temperature to help keep operating costs down. "When the water cools and you turn it back up, it costs more than if you set it and leave it warm, ready for use."
Maintenance and size of the spa, as well as frequency of use and the surrounding air temperature, all contribute to operating costs. Shop for a well-insulated spa that will keep heat in and cold out.
"Energy costs may be cheaper per month with an entry-level hot tub because you do not have the same amount of pumps or jets," Natter points out.
While Henneke agrees, he cautions that a cheaply made spa may lack the insulation needed for optimum heat retention. He recommends shopping for a hot tub with features that minimize operating costs.
"Consumers can also opt for a water care system, such as an effective ozonator, which will make it easier to maintain good water quality for longer periods. This, in turn, can reduce the frequency of refilling the spa and heating the new water up to usage temperature," Henneke says.
Is starting with a lower-priced model and then moving up to a more expensive model a good idea?
"Yes. If you are highly motivated to own a spa, there are plenty of good quality entry-level choices, including pre-owned spas," Henneke says. "Many retailers do a significant part of their business selling refurbished spas they have taken as trade-ins."
Patselas concurs, but finds that most people, whether they start with a less expensive model or a fullfeatured hot tub, really enjoy the experience. "Once they buy one, they like it."
Experts' Bios
Sam Natter, Marketing Director, Dynasty Spas
Sam Natter joined Dynasty Spas in 2001. He oversees all of the marketing and creative services for the spa manufacturer. Mr. Natter's previous experience included nine years in the marketing/advertising industry with a primary focus on outdoor lifestyles and vacation promotions.
Dix Henneke, Marketing Manager, Caldera Spas, Watkins Manufacturing
Dix Henneke has 26 years of industry experience in a marketing capacity. A past owner of a retail spa store, Mr. Henneke received his bachelor's and master's degrees from the University of Oklahoma. He served as a member of APSP's Hot Tub Council, Retailer's Council, Statistics Committee and Long-Range Planning Committee.
George Patselas, Vice President of Sales and Marketing, Spa Crest Manufacturing, Inc.
A member of APSP, George Patselas received his bachelor's degree in business administration, advertising and marketing from Temple University. He has served in his position for the past three years, previously working as an independent representative for several pool and spa companies.
Mike Vander Ploeg, Regional Sales Manager, Emerald Spa Corporation
Mike Vanger Ploeg earned his bachelor's degree in marketing from Grand Valley State University. He has 20 years of experience in pool and spa manufacturing.